Monet "Status Alerts" are here!
Easily receive real-time alerts and notifications for key metrics and agent activities on your mobile device:
- Agents not adhering to schedules
- Agent talk or after work time, etc. taking too long
- Agents returning from break late
- Agents forgot to logout
- Many more customized alerts based on your needs
Monet “Status Alerts” is a new optional feature available now. Contact us for pricing and immediate set up.